Privacy Policy
This Privacy Policy explains how Visaron Dijital Teknoloji Anonim Şirketi ("Visaron", "WildSelfie AI", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use the WildSelfie AI mobile application, websites, backend services, support channels, and related services (together, the "Service").
Data Controller
The data controller for the Service is Visaron Dijital Teknoloji Anonim Şirketi, a company established in Türkiye. You can contact us about privacy matters at info@visaron.com.
Information We Collect
We may collect the following categories of information:
- Account information: Firebase user ID, sign-in provider, email address, display name, account creation date, profile settings, and legal acceptance records.
- Authentication information: authentication tokens and provider identifiers supplied through Sign in with Apple, Google Sign-In, and Firebase Authentication.
- Photos and generated content: photos you capture or upload, AI-generated images, thumbnails, and files you save in your gallery.
- Generation information: selected animal or style, prompt configuration, request fingerprint, job ID, job status, timestamps, credit usage, and error status.
- Purchase information: subscription product ID, entitlement status, renewal state, transaction status, receipts or purchase tokens, and related RevenueCat records. We do not receive your full payment card number.
- Device, diagnostics, and usage information: device type, operating system, app version, language, crash logs, performance data, security events, and basic app analytics.
- Support information: information you send when you contact us, including your email address, message content, screenshots, and troubleshooting details.
Sign-In
You sign in using Sign in with Apple or Google Sign-In. We do not create, receive, or store a password for your WildSelfie account. Authentication is handled by Apple, Google, and Firebase Authentication. Depending on the provider and your choices, we may receive your email address, display name, provider identifier, and authentication status. If you use Apple's private relay email feature, we may receive a relay email address rather than your personal email address.
How We Use Information
We use information to:
- Provide account access and keep your gallery associated with your account.
- Process photos and generate AI images you request.
- Store generated results and related metadata for your gallery.
- Manage free credits, subscriptions, purchase restoration, and entitlement status.
- Detect, debug, and prevent crashes, abuse, fraud, security incidents, and service misuse.
- Respond to support requests and legal requests.
- Maintain legal records, including terms and privacy policy acceptance.
- Improve app reliability, quality, and user experience.
Legal Bases for Processing
Where privacy laws require a legal basis, we process personal information based on one or more of the following grounds:
- Performance of a contract, including providing accounts, image generation, subscriptions, credits, and support.
- Your consent, including where required for camera/photo permissions, analytics choices, or optional features.
- Our legitimate interests, including security, fraud prevention, service reliability, debugging, and product improvement.
- Compliance with legal obligations, including accounting, consumer protection, platform, tax, and lawful request obligations.
Photos, AI Processing, and Generated Images
When you request a generation, your selected photo and generation settings are sent to our backend and may be sent to an AI processing provider so the requested image can be created. Generated images and thumbnails may be stored in Google Cloud or Firebase Storage so you can view them later in your gallery.
We do not use your photos to identify you, verify your identity, or create a biometric identity profile. The Service may analyze visual features in a photo only to create the requested AI image and operate related app features.
Do not upload photos unless you have the right and permission to use them. Do not upload sensitive, illegal, harmful, or non-consensual content.
Photos of Other People
If you upload or submit a photo that includes another person, you are responsible for making sure you have that person's permission and any rights required by law to use the photo in the Service. If the person is a minor, you must have permission from the minor's parent or legal guardian.
You must not upload photos of other people for harassment, impersonation, bullying, sexual, exploitative, defamatory, deceptive, or non-consensual purposes. If someone believes their photo or personal information was used without permission, they can contact us at info@visaron.com.
Payments and Subscriptions
Purchases and subscriptions are processed by Apple through the App Store. We do not receive your full payment card number. We use RevenueCat and our backend systems to validate purchases, manage entitlements, and restore subscriptions.
Third-Party Services
We use service providers to operate WildSelfie AI, including:
- Apple, for App Store purchases and Sign in with Apple.
- Google Sign-In and Firebase, for authentication, storage, database, analytics, app diagnostics, and backend services.
- Google Cloud, for hosting backend infrastructure and related data processing.
- RevenueCat, for purchase validation, subscriptions, and entitlement management.
- AI processing providers, including fal.ai and model infrastructure providers, for image generation requests.
- Support, security, hosting, logging, and operational vendors that help us run the Service.
We require these providers, and any parent, subsidiary, or related entity with access to user data, to protect your information to a standard at least equal to the protections described in this Privacy Policy and to process it only for the purposes we describe here. We share only the information reasonably needed for them to provide services to us or for us to comply with law.
When We Share Information
We may share information:
- With service providers that host, process, analyze, secure, or support the Service.
- With Apple, Google, Firebase, Google Cloud, RevenueCat, and AI processing providers as described above.
- When you direct us to do so, such as when you share an image from the app.
- To comply with legal obligations, lawful requests, court orders, or platform requirements.
- To protect the rights, safety, property, and security of users, the public, Visaron, and our partners.
- In connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
App Store Privacy and Tracking
We do not sell your personal information. We do not use your photos for third-party advertising. We do not use third-party advertising SDKs for cross-app tracking. If we add tracking or advertising features in the future, we will update this policy and request any permissions required by law or platform rules.
Data Retention
We keep account data, generated images, purchase records, and related metadata for as long as needed to provide the app, comply with legal obligations, resolve disputes, prevent abuse, and enforce our Terms. Some logs and backups may persist for a limited period after deletion.
If you delete an image or account, active copies are removed or scheduled for removal from our systems, except where retention is required for legal, billing, fraud prevention, security, backup, or dispute purposes.
Account Deletion
You can initiate account and data deletion from the app's Privacy and Data settings. Deleting your account removes your account record and associated personal data we are not legally required to keep. If you have an active App Store subscription, deleting your WildSelfie account does not automatically cancel billing through Apple. You can manage subscriptions in your Apple account settings.
Your Choices
- You can choose not to upload a photo or not to save generated results.
- You can manage camera and photo library permissions in iOS Settings.
- You can restore or manage subscriptions through Apple.
- You can request deletion of your account and associated data in the app.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, transfer, restrict, or object to the processing of your personal information, and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a data protection authority.
Residents of Türkiye may exercise rights under Article 11 of the Turkish Personal Data Protection Law No. 6698 (KVKK). Residents of the European Economic Area, the United Kingdom, and similar jurisdictions may have rights under applicable data protection laws. California residents may have rights under applicable California privacy laws, including the right to know, delete, correct, and opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising.
To exercise privacy rights, contact us at info@visaron.com. We may need to verify your request before acting on it.
Children
WildSelfie AI is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you are under the age of majority where you live, you may use the Service only with permission from a parent or legal guardian. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International Processing
Your information may be processed in Türkiye, the United States, the European Economic Area, and other countries where we or our service providers operate. These countries may have data protection laws different from those in your country. Where required, we use appropriate safeguards for international transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice in the app.
Contact Us
If you have questions or requests about this Privacy Policy, contact us at info@visaron.com.